We welcome your visit to our website and your interest in our company, our products and our services. With the following information, we would like to give you an overview of how we will process your data and your rights according to data privacy laws, in particular the EU General Data Protections Regulation (GDPR). Transparency in relation to data protection and data security of visitors to our website, customers and contractual partners is a matter of great importance to us.
Chain IQ Group AG including its affiliates (“Chain IQ”) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 25, 2018.
1. Name and contact details of the controller
Each local operating company of the Chain IQ Group AG (we, us) is responsible, under the applicable law, for the processing and security of the data collected on this website.
Generally, you will not have to provide any personal data in order to use our website. For some services however, this may be necessary.
Chain IQ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
2. What we collect
2.1 Anonymous data collection
If you access our website, our web server automatically gathers information of a general nature. This includes:
- the type of web browser and operating system used,
- the domain name of the Internet service provider,
- the IP-address of the computer used,
- the website from which you are visiting us,
- the pages that you visit on our site as well as the date and duration of your visit.
None of the above information can be used to identify who you are. We, or third parties instructed by us, evaluate this data purely for statistical purposes and only in an anonymized form, in order to optimize our website and increase user-friendliness, efficiency and safety.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual, keeping your preferences during the visit. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. In addition, you can use the “Private” or “Incognito” mode of your preferred browser to block cookies.
Overview of the cookies used:
|Cookie Key||Domain||Cookie Category||Expiration||Description|
|gdpr||chainiq.com||Strictly Necessary||30 days||This cookie remembers your preference for marketing|
|_ga||chainiq.com||Targeting||2 Years||This cookie name is asssociated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.|
|_gid||chainiq.com||Targeting||1 day||This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.|
2.3 Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
2.4 What other data do we collect
In addition to the data collected automatically, we also process data that you make available to us voluntarily. We currently collect the following data with the tools listed:
- contact or support request forms regarding products and services
You disclose all of this data to us on a voluntary basis. We use this data only for the purposes mentioned in this data protection policy. Your data is forwarded by us to the relevant department within the company and deleted in accordance with the applicable statutory retention periods.
3. What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We process your personal data in connection with your request for information, advice or support in order to inform you of the status of your request. We use your data for:
- Internal record keeping.
- to improve our products and services.
- send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
With your express consent and using the contact details provided by you (postal address, email, SMS, telephone, fax) we can get in touch with you for marketing or advertising purposes or to carry out an opinion poll in relation to our company. This may include, for example, information about our products. Please see below on your rights; for example, how to revoke your consent or correct your personal data.
We may use your information for legitimate interests pursued by the controller eg.:
- Exercising and defending legal claims
- Guarantee of the IT security and the IT standards in the company
- Prevention of criminal acts
- Measures for the development of the business management and further services and products
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
5. With whom do we share this data / recipients or categories of recipients of the personal data
The protection of your personal data is of foremost concern to us. We therefore store all the information you enter on our website in a cloud in Switzerland or in a Member State of the European Union. Only the relevant departments and/or people within our company have access to the data in order to process your requests and wishes. We will not sell, lease or otherwise grant access to your data to third parties. Personal data is only transferred to government institutions and agencies to the extent mandatory under national laws. Provided the applicable laws allow this, we are entitled to share the data within the Chain IQ Group. Our employees are obliged to maintain strict secrecy and confidentiality.
6. Google Analytics
Further information concerning the terms and conditions of use and data privacy can be found at https://tools.google.com/dlpag… or https://support.google.com/ana… or https://support.google.com/adw…. Please note that on this website, Google Analytics and Google Remarketing code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
7. Google Maps
This website uses Google Maps API to visually present geographical information. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you use Google Maps, information about the use of this website, including your IP address, is transmitted to and stored on a server belonging to Google in the USA. By using this website, you confirm that in this regard you are in agreement with the recording, processing and use of your automatically collected data by Google, one of its representatives, or third-party suppliers.
Full details can be found in Google’s data protection centre: Transparency and Choice http://www.google.com/policies… and Data Protection Policy http://www.google.de/policies/….
8. How do we protect your data
To ensure the safety of your data on our website and our systems we use appropriate technical and organizational measures to protect your data from loss, destruction, unauthorized access and manipulation. The measures we use are subject to continuous development in accordance with technological progress.
If you visit this website your data will be transported via an open, publicly accessible network. The data might therefore be transmitted across national borders even if you and Chain IQ are located in the same country. This involves notably the following risks: The data may be intercepted and read by third parties which, in turn, may allow such third parties to infer an already existing or future business relationship between you and Chain IQ.
Furthermore, you are put notified that information you transmit or allow to be transmitted to you by Chain IQ via an electronic medium, in particular via email, SMS, contact forms etc., are usually unencrypted. Even in the event of an encrypted transmission, sender and recipient remain unencrypted in each case. Third parties may therefore be able to infer an already existing or future business relationship between you and Chain IQ.
Please note that, for technical reasons, email communication is neither confidential nor secure. Please do not send us any confidential information via email.
In addition, Chain IQ explicitly points out the risk of viruses and the possibility of targeted attacks by hackers. To combat viruses, the use of up-to-date browser versions as well as the installation of continually updated operating systems and anti-virus software are recommended. As a basic rule, you should refrain from opening emails of unknown origin and unexpected email attachments of an unknown origin.
9. External Links
On our websites we use links to external sites whose contents are not on our server. The external contents of these links were checked when the links were set. However, it cannot be ruled out that the contents have been subsequently changed by the respective providers. Should you notice that the content of external providers violates applicable law, please let us know.
This data protection declaration only applies to content on our servers.
10. Which supervisory authority is responsible / Right to lodge a complaint with a supervisory authority
You can exercise your right of appeal by the competent authority in each country or federal state, where our offices are located.
11. What data privacy rights do you have?
You have at any time the right to:
- request access to personal data
- rectification of personal data
- erasure of personal data
- restriction of processing concerning the data subject
- object to processing
In order to exercise these rights, please contact us as follows: email@example.com.
On request, we are happy to notify you in writing whether and which personal data we have stored about you. If, despite our continuing efforts to ensure that your data is up-to-date and correct, incorrect information should have been stored we are happy to correct your data. Under certain conditions you also have the right to have your personal data that is stored by us blocked and deleted, as well as the right to data portability of your stored personal data.